FAQs

Have a question? We have an answer! Continue reading below for support on our frequently asked questions about our Family Hub app. If you don’t find your answer here, ask a member of your center leadership team.

The system matches your first and last name, email and phone number. Before calling the solutions center, try alternate versions of your email, phone, first and last name that you may have registered with previously.

Great! You should work directly with your center leader on the transfer and do not need to complete this online process.